Messaging Policy
Text messaging programs operated by Insuriant AI.
This Messaging Policy describes text messaging programs operated by Insuriant AI. It is provided for consumers, agencies, network members, and communications-platform registration. It supplements our Privacy Policy and Terms of Service.
Program: Insuriant AI. Message frequency varies. Message and data rates may apply. Reply STOP to cancel; reply HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Support: support@insuriant.ai. Privacy: https://trust.insuriant.ai/privacy · Terms: https://trust.insuriant.ai/terms
1. Program overview
| Item | Description |
|---|---|
| Sender | Insuriant AI. A message may also identify a partner agency when the conversation is on that agency’s behalf. |
| Service messages | Session and Live Link links; quote and document links; appointment and callback notices; verification codes; customer-care follow-ups; operational network notices. |
| Informational or promotional messages | May be sent where you have provided the consent required by law. Those messages remain subject to STOP, HELP, and the mobile-information statement above. |
| Recipients | Individuals who have consented or requested messages; authorized agency users; approved network members. |
| Frequency | Varies with your activity and open requests. |
| Cost | Message and data rates may apply. |
| Support | support@insuriant.ai · Reply HELP |
2. How consent is obtained
We send messages when we have consent or a qualifying request, including:
- An unticked web or in-product checkbox agreeing to SMS from Insuriant AI, with links to this Policy, the Privacy Policy, and the Terms of Service nearby
- Verbal consent during a call, recorded in our records when available
- An express request, such as asking us to text a link
- Selecting a control that clearly requests a text message
- A message you send to our number first, after which we may reply in that conversation as reasonably needed to assist you
- Where enabled, texting a published keyword to the program number
We do not obtain consent by sending an unsolicited first marketing text.
3. Opt-out and help
- STOP cancels SMS from the program number.
- HELP returns help information and our support address.
- You may also email support@insuriant.ai.
Carrier-standard keyword handling may be provided through our messaging infrastructure.
4. Sample messages
- “Insuriant AI: Your secure session link: [https://live.insuriant.ai/l/EXAMPLE]. Reply STOP to opt out; HELP for help. Msg & data rates may apply.”
- “Insuriant AI: The quote link you requested: [https://live.insuriant.ai/q/EXAMPLE]. Reply HELP for help; STOP to cancel.”
- “Insuriant AI: Reminder — callback about your quote on [date] at [time]. Reply STOP to opt out.”
- “Insuriant AI: Your verification code is [######]. Reply STOP to opt out.”
5. Privacy of mobile numbers
Mobile numbers and messaging consent records are used to deliver this program and related Services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Organizations that transmit messages may process data as needed to deliver them. See our Privacy Policy.
6. Voice
Telephone calls are described in the Voice Communications Policy.
7. Contact
support@insuriant.ai
Insuriant AI, Wellington, FL 33414, United States
https://trust.insuriant.ai